Shyn Reviews
Shyn Customer Reviews (12)
- Most recent
- Oldest
Shyn Customer’s Q&A
Shyn FAQs
About Shyn.com Prices and Cost?
Shyn.com's pricing structure is designed around a subscription model for their oral care products. Customers can choose collections that include the Shyn sonic toothbrush along with various accessories and brush heads. The cost is reduced when opting for a subscription compared to a one-time purchase. Refill orders for items such as Whitening, Anti-Plaque, and Gum Care Brush Heads are priced at $6 for a one-time purchase and $5 with a subscription. The Ultra Flex 10 Brush Head is $7 for a one-time purchase and $6 for subscribers. Shipping is free for US orders over $20, but rates may vary for other locations and for orders under $39.99.
About Shyn.com Popular Products and Services?
Among the popular products offered by Shyn.com, the Shyn sonic toothbrush stands out as a flagship item. It is frequently chosen as part of a customized subscription service tailored to individual oral health routines. This service can be enhanced with additional dental essentials such as floss picks, whitening toothpaste, and teeth whitening strips. The flexibility to select refill frequencies every 2 or 3 months adds to the convenience, ensuring customers have a continuous supply of their preferred oral care products.
About Shyn.com Payment Method?
Shyn.com accepts a variety of payment methods for customer convenience. Accepted are all major U.S. credit and debit card brands such as Visa, MasterCard, Discover, and American Express, along with international brands like Diners Club and JCB. For non-subscription products, PayPal is also an option. The platform is committed to expanding the list of accepted payment methods by adding more digital wallets in the future.
Shyn.com Return Policy?
Shyn.com's return policy allows customers to return unused products within 30 days for a refund, minus any incurred shipping charges. Return postage is not included, but customers can opt for a prepaid shipping label, the cost of which will be deducted from the refund. For hygienic reasons, oral care products with opened packaging, such as sonic toothbrush heads, toothpaste, flossers, and teeth whitening kits, are not eligible for return. During the COVID-19 pandemic, the physical return of products was not required to process a refund. As for the shipping policy, Shyn.com offers free shipping for US orders over $20, but shipping rates may vary for other locations and for orders under $39.99. A 20% restocking fee is assessed on all items returned after the initial 30 days, and customers are responsible for the shipping costs if the return is initiated after this period.
How do I update my payment method on Shyn.com?
To update the payment method on Shyn.com, one needs to log in to their Shyn account and select "Manage Subscriptions." Once there, navigate to the "Billing Information" section and click on "update card" beneath the current payment method. This will allow for the input of new payment details.